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Happy Paws
Dog Pack
FAQ's
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Are you insured?Yes we are insured.
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What areas do you cover?Lake Forest, including areas such as Baker Ranch, The Meadows, and Portola and some ares of Mission Viejo.
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How much does it cost?Please head to our services page to find our pricing.
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What are the pick up and return times?Please head to our services page to find our times.
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Do you have discounts for more than one dog or more than one walk per week?Yes please visit our services page to find out more
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Do you o ffer weekend walks?Not at this time.
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Do you o ffer overnight dog sitting?We offer pet sitting at our home for dogs that are already a regular part of our pack.
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Do you offer drop-in visits?Yes we offer an afternoon/evening visit for dogs who are already a regular part of the pack.
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What if I have to cancel?If you need to cancel a walk, please reach out to us as soon as possible. We understand that plans can change, and with early notice, we’ll do our best to accommodate. Please refer to our Cancellation Policy, including our specific Holiday Cancellation Policy, for details on any applicable charges based on notice given.
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Where do you walk the pack?This depends on the size of the group. All places are local, have been assessed prior to the walk to ensure all dogs safety and no dog is allowed off their leash.
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What happens on rainy or hot days?Rainy Days We embrace it! Coming from England, a bit of rain won’t deter Zed and me. We recommend putting your pup in a light raincoat or being prepared for a slightly damp dog, though we'll do our best to towel-dry your pup before returning them. Hot Days We aim to start walks as close to 8:30 a.m. as possible. We’ll stick to shaded routes, with a fully air-conditioned vehicle on standby and regular rest and water breaks. In extreme weather, for your dog’s safety and well-being, walks may be shortened or canceled. We’ll notify you in advance and can provide drop-in visits if needed.
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Will you let me know if there is a problem on the walk?Always. If I notice a change in behavior, poop or potential injury, I will be sure to let you know straight away.
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Do you work on holidays?Yes, we’re available for most holidays! Please note that holiday bookings may have adjusted pricing, booking procedures, and cancellation policies.
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